Community Services
Loudoun Sherriff's Office
 
This office provides law and street parking enforcement for the community. Their non-emergency number is (703) 777-1021.  Please call 911 with more immediate emergencies.
 
 
Loudoun County Government Offices
 
This office provides numerous services to the community, including animal control, street signs, zoning issues, home occupants, etc.  Please call (703) 777-0100 for assistance.
 
 
Trash/Recylcling/Yard Waste Removal
 
AAA/Republic Services provides Trash, Recycling and Yard Waste collection in the community based on the following schedule.    
 
Trash Pickup: Mondays & Thursdays (solid color containers)
Recycling Pickup:  Thursdays (two-toned containers)
Yard Debris Pickup:  Wednesdays
 
If pickup is missed due to a holiday, collection will occur on the next scheduled service day. 
 
Yard Debris must be in Paper Lawn and Refuse Bags (no plastic bags)
 
Bulk trash must be less than two cubic yards, which is approximately 4' x 4' x 4' and 50 lbs or less.  Please call the provider for a special pickup for larger items.  If your containers are not picked up on a regularly scheduled day, please call (703) 818-8222, or email hoa.nova@republicservices.com to report a missed pick-up. 
 
Please ensure your containers are stored out of sight when not placed out for collection on the scheduled days.
 
 
Landscaping
 
The common areas of the community are maintained by Chapel Valley Landscapers, and includes all mowing, edging, pruning, fertilization, weed control, aeration, overseeding and rotational flowers at the entrances.
 
 
Snow Removal
 
Snow removal is provided by Virginia Department of Transportation (VDOT) in the single family home streets - please call (703) 737-2000 with any questions.
 
The community employs Chapel Valley Landscapers to provide snow removal in the townhome streets and the community center parking lot.
 
 
Lake Management
 
Management of the lake is provided by Solitude Lake Management, and includes water quality testing and debris removal twice a month.  In addition, an aeration system (bubbler) was installed to provide air to the deeper sections of the lake to circulate the water and improve the water’s health.
 
The Association also entered an agreement with Loudoun County under the Chesapeake Bay Protection Act to provide dredging of the forebays as required. 
 
Pet Waste Stations
 
There are several stations around the property to dispose of bagged pet waste managed by Doody Calls.  Bags are available on the stations, and the stations are serviced weekly on Wednesdays.